Insurance
Benefit breakdowns
Check eligibility and pull frequencies, history, deductibles, remaining max, waiting periods and downgrades, then write the breakdown into your PMS.
Let software handle your dental office's insurance and admin work while you take care of your patients.
Custom automations for family practices, group practices and DSOs, built around the practice management system and payer portals you already use.
HIPAA certifiedSOC 2 under review
Dental insurance is its own world.
Frequency limits, downgrades, missing tooth clauses, attachments and narratives. Most billing software is built for medical claims and treats dental as an afterthought. We build for the way your office actually runs.
What we build for dental
Insurance
Day-ahead verification
Verify every patient on tomorrow's schedule and flag the ones with lapsed coverage or a missing subscriber.
Claims
Claim attachments
Attach the right X-rays, perio charts, intraoral photos and narratives to claims that need them before they go out.
Claims
Clinical narratives
Draft narratives for crowns, build-ups, SRP and other procedures from the chart notes, ready for review.
Claims
Predeterminations
Send pre-treatment estimates, track the payer response and update the treatment plan when it comes back.
Claims
Unpaid claim follow-up
Check portals and call payers on aging claims, then log the status, reference number and next step.
Payments
EOB and ERA posting
Post payments from Delta Dental, MetLife, Guardian, Cigna and others, including paper EOBs.
Payments
PPO underpayments
Compare each payment to your contracted fee schedule and flag claims paid below it.
Denials
Denial follow-up
Work frequency limits, downgrades, missing tooth clauses and missing attachments, and resubmit what can be fixed.
Patients
Treatment plan follow-up
Reach patients with unscheduled treatment by text or call and put them back on the schedule.
Patients
After-hours calls
Answer calls when the office is closed, route emergencies to the on-call dentist and leave the team a clean list in the morning.
DSOs
Multi-location reporting
Production, collections, AR and claim status by office, in one place, without exporting from each location.
Your workflow
Your custom workflows
We're a boutique shop. If the work your office needs isn't on this list, tell us how you do it today and we'll build it around you.
Tell us about it →Built around your systems
Built for offices of every size
Family and solo practices
A small team doing every job at once.
- Your front desk stops spending mornings on hold with payers.
- Breakdowns and attachments are done before the patient sits down.
- Nothing new to learn. It works inside the PMS you already use.
DSOs and multi-location groups
Many offices, one way of working.
- Every location verifies benefits, attaches documents and posts payments the same way.
- Your central billing team works one queue instead of logging into each office's PMS and portals.
- See which offices are behind on claims, posting or collections before month end.
FAQ
Which practice management systems do you work with?
We build around the system you already run, including Dentrix, Open Dental and Eaglesoft, plus your clearinghouse and payer portals.
Do you replace our front desk or billing team?
No. We take the repetitive steps off their plate, so they spend their time on patients and on the claims that need a person.
What does it cost?
Our rates sit a little above market, because every build is custom, carefully made and integrated with your systems. Every engagement starts with a free pilot on one scoped workflow. If it works for both of us, we keep going. We believe custom software is the future of healthcare, and we want to get yours right. We also do pro bono work for nonprofits.
Do you work with small practices or only DSOs?
Both. We build for family and solo practices, group practices, and DSOs with central billing teams across many locations.
Is it secure?
Kepler is HIPAA certified. Our SOC 2 review is in progress and not yet complete.
Show us the work you want to stop doing.
Bring a workflow, a spreadsheet, or an idea. We'll work through what Kepler can build and what a first pilot would cover.